Terms and Conditions

These guidelines form the foundation of the relationship between the operator and its users. They explain user responsibilities, available services, and the legal framework for online gaming activities. Everyone who registers or plays at the site must review them thoroughly before proceeding, as continued use implies full acceptance of all provisions.

Operator and Licensing Information

Rooli Casino operates under the ownership of Novatrix SRL, a company registered in Costa Rica with number 3-102-893958. The firm holds a valid license from the Government of the Autonomous Island of Anjouan in the Union of Comoros, identified as ALSI-202508056-FI2. This regulatory approval ensures the platform meets established standards for fair play and player protection. The official website address is www.rooli-ca.com, which serves as the primary domain for all gaming services.

Modifications to the Terms

The operator maintains the right to update or revise these Terms and Conditions whenever necessary to reflect changes in operations, legal requirements, or service improvements. Significant updates will be communicated to registered players through appropriate channels when feasible. Nevertheless, users should regularly check this page to stay informed about any adjustments. Continued participation after changes take effect constitutes acceptance of the revised version.

Eligibility and Restricted Territories

Participation is limited to individuals who have reached the legal age for online gambling in their country of residence, with a minimum requirement of 18 years old. It remains the player's sole duty to confirm they comply with all local laws and age restrictions. The casino may request age verification documents at any time and can suspend accounts or deny access if proof is not provided or if violations are suspected.

Certain countries and regions are completely prohibited from depositing or engaging in real-money games. These restricted locations currently include Australia, Austria, Belarus, Comoros, Cyprus, France, Georgia, Greece, Germany, Romania, Ukraine, Iran, Myanmar, Netherlands, North Korea, Poland, Russia, Spain, United Kingdom, and the USA, among others. Players from these areas must not attempt to register or play for real stakes.

Supported Currencies and Deposits

The platform supports a wide range of currencies for seamless transactions, including EUR, USD, AUD, CAD, NOK, NZD, RUB, BRL, and various cryptocurrencies such as BTC, BCH, ETH, DOG, LTC, USDT, XRP, BNB, ADA, TRX, and FUN. The minimum deposit amount stands at 20 EUR or its equivalent in other currencies. Users should avoid attempting smaller deposits, as they may not be processed correctly.

All deposits must originate from payment methods registered in the player's own name. Third-party payments are strictly forbidden. If such activity is detected during security reviews, the casino reserves the right to return the original deposit and confiscate any associated winnings. Players bear responsibility for ensuring their funding sources meet these criteria.

Fees, Taxes, and Player Responsibilities

Players remain fully accountable for any taxes or fees applicable to their winnings under the laws of their home jurisdiction. In situations where a deposit is made without subsequent betting activity and a withdrawal is requested, the operator may deduct relevant processing fees from the transaction.

Users must familiarize themselves with the specific rules and payout percentages for every game offered on the site. The casino provides access to various titles, but it is the individual's duty to understand how each functions before placing wagers.

Account Usage and Multiple Accounts Policy

Every player is permitted to maintain only one personal account. Attempts to create multiple accounts can result in immediate closure of all profiles and forfeiture of pending payouts. Sharing account access with others, including minors, is prohibited, and the platform should be used exclusively for personal entertainment rather than commercial purposes.

The use of VPN services or any tools designed to mask a user's true location is not allowed. The casino actively monitors for overlapping IP addresses across different accounts. Should such overlaps be identified, the administration holds the authority to confiscate funds and suspend access, with decisions being final and without appeal rights.

Verification and Document Requirements

The operator may request various identification documents at any stage, including passports, ID cards, proof of residence, and source-of-funds statements. These must be submitted within the specified deadlines. Documents should preferably be in Latin or Cyrillic scripts. If this is not possible, a video verification session may be required where the player presents the materials in real time.

Players guarantee the accuracy of all submitted information and consent to authenticity checks. Refusal to provide requested documents or discovery of inconsistencies can lead to account closure and confiscation of any remaining balance. All personal data is handled with appropriate security measures, though the casino cannot accept liability for how third-party service providers manage this information once shared for operational needs.

Anti-Fraud and Security Measures

Rooli Casino maintains a robust anti-fraud policy to protect the integrity of its services. Identity checks are routinely performed before processing withdrawals. Provision of false or incomplete personal details can result in denied payouts, account termination, and potential reporting to regulatory authorities.

Suspicion of fraudulent behavior—such as collusion with other players, use of unfair strategies, chargebacks, creation of multiple accounts, submission of forged documents, or bankruptcy-related issues in the player's country—may trigger immediate account closure and suspension of all payments. The casino exercises sole discretion in these matters and is not obligated to disclose specific reasons. In severe cases, relevant authorities may be notified.

Advantage play techniques are strictly banned, including exploitation of bonuses through methods like using stolen cards, low-risk betting patterns on roulette (for example, covering excessive numbers or balancing bets on red/black or even/odd), or any actions that could undermine fair operations. Bonus-related winnings may be canceled if such behavior is detected.

The platform is not a financial institution and does not offer interest on balances or currency exchange services. For Bitcoin transactions flagged as replaceable via Opt-in Replace-by-Fee (RBF), the casino may close the associated account and retain winnings as a protective measure.

Withdrawal Rules and Limits

The minimum withdrawal amount is 20 EUR or USD (with equivalents for other currencies: 200 NOK, 30 CAD/AUD/NZD, and specific crypto thresholds like 0.00043 BTC). Maximum limits depend on the selected payment method and will be shown during the request process.

A wagering requirement applies: if total bets since the last deposit fall below three times the deposited amount, processing fees for both deposits and withdrawals may be charged at the casino's discretion. Withdrawals can be delayed for identity verification, and failure to complete KYC within designated periods (such as 40 days for certain winnings) may lead to forfeiture.

Weekly withdrawal limits are set at 5,000 EUR equivalent, while monthly limits reach 20,000 EUR, resetting on the first day of each month. Higher limits may be granted to active or VIP players at the operator's discretion. Even in supported countries, successful processing cannot be guaranteed in every instance. Reasonable efforts will be made to contact users regarding pending requests, but unresponsiveness over two weeks can result in account locking.

Dormant Accounts

Accounts that remain inactive—meaning no login or logout activity—for six consecutive months will be classified as dormant. A monthly administrative fee of at least 10 EUR (or currency equivalent) may then be deducted from any positive balance. Users will receive email notification when this status activates, and fees continue until the account is reactivated or the balance reaches zero.

Responsible Gaming and Addiction Prevention

The casino implements internal screening processes to identify potential signs of gambling addiction. These may include excessive playtime, uncontrolled large or frequent deposits, or repeated requests to raise limits. Upon detecting such indicators, the operator reserves the right to close the account and restrict further access as a protective measure for the player's well-being.

General Disclaimers and Liabilities

Gambling inherently involves the risk of financial loss, and the casino bears no responsibility for any damages arising from participation. Technical issues such as internet disruptions, hardware or software problems, or connection failures are also outside the operator's liability.

Players acknowledge these risks and agree that the platform may modify or remove games and events without notice. Any discovered software bugs or vulnerabilities must be reported immediately rather than exploited. Failure to report can lead to demands for reimbursement of resulting costs or damages.

By engaging with Rooli Casino, users confirm their understanding and acceptance of all these provisions, which are designed to promote a secure, fair, and enjoyable gaming environment for everyone involved. Regular review of the terms helps ensure ongoing compliance and a positive experience.